Our appointment telephone lines can be very busy during peak times, so please be patient when trying to get through.
Alternatively, sign up to book your appointment with Patient Access
Please telephone 01684 577029 for appointments.
Whiteacres Medical Centre offer various types of appointments from ourHealth professionals: Drs, Nurses, Healthcare Assistants and Phlebotomists.
It is extremely helpful if you give our receptionists some information about the reason for your call as this enables us to direct you to the correct type of appointment.
Routine book on the day appointments
We offer a book on the day service available between 8:30am-6:30pm.Telephone lines are open at 8:30am.
Telephone lines are particularly busy between 8:30am-10:30am - are you aware that you can book Drs appointments online via the Patient Access system. Please ask our receptionist about this service or the access the following website http://www.patient.co.uk/access
We offer a number of pre-bookable appointments that are available 6 weeks in advance.
We make a number of urgent appointments available every afternoon(Monday to Friday). Please ensure that you only request these appointments for treatment of conditions requiring same day medical attention.
You may also request a telephone consultation with a GP if you feel that your problem can be dealt with without being seen by the GP.
In addition to the Practice's normal opening hours and additional Surgery opening times, you can also book an appointment to see a local clinician in the evenings or on a Saturday or Sunday across South Worcestershire.
GP Practices are working together to provide extended access appointments to our patients. This means that your extended access appointment might be with a different GP or nurse or based in a different location or Practice than you are used to, and some of these appointments are telephone only. These appointments are pre-bookable by contacting theSurgery during our opening times - when calling please ask for an extended access appointment and our Receptionists will help you to find a convenient appointment. Outside of Practice hours you can contact the Extended Hours Team on 01905 789061
If you require a home visit, please telephone before 10.00am so the Doctor on call can plan his/her visiting schedule, giving details of your ailment so the urgency of the visit can be assessed.
A doctor may phone you back as it maybe that your problem can be dealt with by telephone advice.
Home visits are only available for patients who are housebound because of illness or disability.
If possible, please try to attend the Surgery where better facilities are available for your examination and treatment.