Our appointment telephone lines can be very busy during peak times, so please be patient when trying to get through.
Alternatively, sign up to book your appointment with Patient Access
Urgent appointments/book on the day:
We have a number of appointments available that can be booked on the day. Please telephone the surgery from 8.00am on 01684 572323.
Urgent appointments are intended for patients who require same day medical attention and we cannot therefore guarantee that you will be seen by the GP of your choice.
If we can’t offer you an immediate appointment, you may phone back to enquire if there has been a cancellation slot or alternatively you can request a telephone consultation with a GP if you feel your problem can be dealt with without being seen.
If you need to book a routine follow-up appointment with a particular GP or nurse you can make an appointment up to 3 months in advance. Please book online (you need to register for this service) or telephone the surgery on 01684 572323 after 10.30am to avoid busy times.
Many routine appointments are for patients who have a long-term or chronic conditions that need monitoring on a regular basis. It is important to continue your regular check-ups, even if you are feeling well. Routine appointments are available during normal surgery hours.
We are now offering extended hours appointments outside of our normal opening hours. These appointments will hopefully help patients attend appointments if they normally find it difficult to attend between 08.00 and 18.30 hrs. If you would benefit from an extended hours appointment, please discuss this with a receptionist who would be happy to advise on availability. Please note this is a voluntary additional service with a limited number of appointments.
***THERE ARE NO EMERGENCY APPOINTMENTS OR WALK IN SERVICE ON SATURDAYS***
Why it might be difficult to get an appointment:
The surgery is particularly busy on Mondays and Tuesdays, especially during the winter months, and after bank holiday closures. If your appointment is not urgent, try to book on a less busy day after 10.30am.
If you have had trouble getting through to the surgery at a time that is convenient for you, sign up for online booking that gives you the freedom to book at any time of day from home or work.
Please let us know as soon as possible if you cannot attend your appointment as we can make it available for another patient. If you are registered to book appointments online you may also cancel them online.
Our doctors typically see four patients at the practice in the time it takes to do a single home visit. For this reason, we ask our patients to come to the practice if at all possible.
However, we can visit you at home if your condition means you cannot attend the surgery. Please ring 01684 572323 before 10.30 am to arrange a visit. Please be prepared to tell the receptionist about your condition so we can visit the most urgent cases first. The doctor may wish to speak with you to see if it would be better for you to come to the surgery to be seen immediately.
Home visits are normally made between 11.30am and 3.00 pm.