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Support for Carers

Carers uK and online forum 0808 808 7777 from Monday to Friday,9am – 6pm or email


Upfront - Carers UK guide to caring aimed at those who are new to caring
Help and support for carers looking after a loved one | Age UK

Caring for someone | Advice guide | Independent Age

Carer Assessment

This is an opportunity to discuss your needs as a carer, how your caring role impacts on your life and what support you might need to continue to provide care. Request a Carer Assessment via

Respite care
Contacts as above or get more information for carers here

Worcestershire Association of Carers or 0300 0124272 Monday - Friday: 9am to 7pm, Saturday: 9am to 12pm provides a wealth of support, information and training for carers. They can also refer you for a Carer Assessment.

Citizens Advice South Worcestershire

For information and advice on a range of issues e.g. benefits, debt, money management and energy bills, housing, pensions. Citizens Advice can carry out benefits checks and offer support to complete application forms. The Malvern Office can be contacted on0808 278 7891 (Adviceline) – availableMonday-Friday from 10.00 am to4.00 pm or 01684 563611  (Option 1 for advice, option 2 for admin.

Please note availability of the option 1 local advice service is limited and callers may wish to use Adviceline in the first instance, or email You can also access an online benefits calculator and carry out your own check at Turn2 us Benefits Calculator Further information can also be found here Sick or disabled people and carers - Citizens Advice. AttendanceAllowance is a benefit that is less well known, it is non means tested and available to people who are over state pension age and have a medical condition that makes it hard for them to look after themselves. What is Attendance Allowance - Citizens Advice

Assistive technology

To support independence and wellbeing, try amica24

Local Support Groups

  • Worcestershire's support service for carers of stroke survivors, Stroke Association
  • Support for people affected by acquired brain injury across Worcestershire
  • Support for Deaf people to lead full, independent lives. ActionDeafness
  • Worcestershire's mental health relative and carers support group, jigsaw
  • Help for Autistic people and their families in Malvern
  • Worcestershire Parent and Carers Community
  • A special needs Charity supporting parents, carers, friends, siblings and children with disabilities aged 0-19 years

Charitable Support

National Benevolent Charity
Hospital Saturday Fund
Grants for Disabled Adults - General Grants

Meal Delivery Services

Wiltshire Farm Foods
Parsley Box

Mental Health Support

  • Moodmaster provides a range of simpletools and techniques to help people manage life's emotional ups and downs moreeffectively, cope better with everyday stresses and worries and improve theiroverall quality of life. Groups available in Malvern. to book a place, call theWellbeing Hub: 01905 766124, oremail:
  • Healthy Minds provides a range of free, confidential support including online therapy, groups and courses or 1:1 support. Self refer via or 0330 0135727.
  • The Well Counselling Malvern
  • EveryMind Matters - NHS

Health and Wellbeing

  • Helping others is a good way of helping ourselves to feel better too. It doesn’t have to take much time, it could be as simple as smiling at someone as you pass or giving someone a compliment. There are some ideas to think about in this Action for Happiness Kindness Calendar Do Good December | Action for Happiness
  • Take Notice
    • Take time to enjoy the moment and your surroundings.
    • Be grateful for the small things. Try to increase feelings of positivity by acknowledging the small things that help us feel better – good food, hearing from a friend, watching a good film or crossing something off your to-do list.Try to write down three things to be grateful for every day.
    • Get organised. Put some time aside each day to get through your to-do list and enjoy having the time to complete tasks you’ve been meaning to do for a while.Try decluttering a drawer, cupboard or even a whole room
    • Try these relaxation ideas Relaxation exercises - Mind
  • Stay active
    • Regular physical activity is good for your mood as well as your fitness. Here are somethings you could try (*seek advice from your GP before starting any physical activity if you are unsure)
    • Sport England have provided some useful ideas about how to stay active if you are at home. They can be accessed from their website at Join the Movement | Sport England
    • Get organised. Put some time aside each day to get through your to-do list and enjoy having the time to complete tasks you’ve been meaning to do for a while.Try decluttering a drawer, cupboard or even a whole room
    • NHS support for losing weight and better health
    • Make sure you eat a healthy diet and give your body what it needs to stay well Eat well- NHS
  • Keep learning
    • Setting goals and learning something new is associated with better levels of wellbeing and increased self-esteem
    • Adult Learning in Worcestershire are offering online courses, some of which are free Adult Learning Courses
    • Try Worcestershire's Digital Library Hub to download free e-books and access online library events
    • Try a new recipe, learn a few words in a different language, research something online, teach yourself a skill (first aid, photography etc).
  • Connect
    • Making social connections is really important for good wellbeing.
    • Call a friend or family member for a chat, or check on a neighbour
    • Try joining one of the support groups above or join a group based around an interest like knitting, reading or singing.

Health and Wellbeing

A guide to living with dementia for carers

Dementia UK Helpline &Admiral Nurses 0800 888 6678 Alzheimer’s Society 0333 150 3456

Age UK

  • Directory of dementia services across the two counties Dementia Services
  • Dementia Wellbeing Service - information, support and guidance
  • Dementia meeting Centre at St Matthias' Church, Church Road, Malvern, WR14 1LX Age UK Worcester & Malvern Hills | Dementia Meeting Centres. Fees charged per visit. Call 01684 560666. Meeting Details
  • Community dementia support for via Age UK for Worcester and Malvern Hills is available here

Young Onset Dementia Support Services

support and advice is available here for Young Onset Dementia

Malvern Dementia Day Care
Graham Road Malvern. Open Monday-Friday from 9:30 am to 3:30pm, you can choose to attend for a couple of hours up to a full day or several days a week. Fees charged per visit. 01684 218281 or visit or webpage for more details here

If you, or someone you care for, has been diagnosed with dementia you might want to look into different ways of being able to manage their affairs in the future. You can find more information about how to do this here

It can be helpful for people withDementia to carry an ID card to make it safer for them when they’re out and about in the community. You can order a free card here